The spa policies ensure satisfactory and fair services for all of our treasured customers. We kindly request that all our guests honor them.
Inner Health Spa’s Cancellation and Rescheduling Policies
We strive to offer all of our clients excellent services at affordable prices and appointment times that accommodate their schedules.
In order for us to achieve these goals we kindly request that you notify us at least 24 hours before your appointment time if you need to cancel or reschedule your services.
Cancelled or rescheduled appointments with less than 24 hours’ notice of your service will be charged at 50% of the total cost of your scheduled services.
Please call and notify us before your appointment in the event of contagious illness (for example: flu, cold, poison ivy, etc.) and we will happily reschedule your services in order to keep our spa environment and all of our clients healthy and happy.
Please notify us prior to your appointment if you are pregnant or have other special needs so we will be able to offer you the best services and will be prepared for your arrival.
Packages and Special Rates
If your package or total services are over $200, you will be required to give a deposit that is 50% of your total cost. This deposit will go towards your services and will be subject to our policies.
The following services require prepayment for the total amount of the service:
First Time Massage Special
First Time Facial Special
First Time Colon Hydrotherapy
All Yoni Steam Services
All Couples Massages
As long as you follow the rescheduling policy, you can move your appointment to a different time and date if needed.
At any time we can require you for prepay for your services in full at the time you book your appointment.
All sales are final. There are no refunds
However, you can exchange the dollar amount for a different service.
Use Spa Policy
For the safety of our guests we cannot perform services on any client who is intoxicated or under the influence of any substance. This is to ensure your health and to prevent any injury when receiving services in our spa. Thank you for allowing us to give you the best experience possible while you are our guest.